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Mission, Vision and Guiding Principles

Maryland Department of Transportation

MISSION:

The Maryland Department of Transportation is a customer driven leader that delivers safe, sustainable, intelligent and exceptional transportation solutions in order to connect our customers to life's opportunities.

VISION:

The Maryland Transportation Authority will provide a transportation network of highways, bridges and tunnels where safety, efficiency and excellent customer service are priorities.

EMPLOYEE GUIDING PRINCIPLES:

SAFETY:

We provide safe and secure facilities and workplaces for our customers, employees and the communities we serve.

ACCOUNTABILITY:

Our employees accept responsibility for their actions and for the agency's finances and business practices.

STEWARDSHIP:

We fulfill the agency's financial and environmental responsibilities.

SERVICE:

We provide respectful, reliable and consistent interaction with stakeholders.

INTEGRITY:

We work within our legal and ethical framework with honesty, dignity and dedication.

TEAMWORK:

We value loyalty, support and inclusion among all relationships.

EQUAL OPPORTUNITY:

We provide fairness, opportunities and support regardless of age, ancestry, color, creed, genetic information, marital status, mental or physical disability, national origin, religious affiliation, belief or opinion, race, sex, sexual orientation, gender identity or other non-merit factors.

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