FOR IMMEDIATE RELEASE
July 9, 2014
Contact: John Sales
PUBLIC WARNED OF E-ZPASS MARYLAND
'PHISHING' EMAIL SCAM
Public Can Call Customer Service Line at 1-888-321-6824 to Report Phony Emails
BALTIMORE, MD The Maryland Transportation Authority is warning the public today that several phony emails are circulating requesting E-ZPass Maryland customers to pay their toll debt online. This is a phishing email seeking to obtain personal information and should be ignored and deleted. A sample of this email is shown below.
Under no circumstance does E-ZPass Maryland ever request personal information via email. While E-ZPass Maryland periodically sends marketing emails for upcoming events, projects or surveys, the agency will never send an unsolicited email demanding payment or requesting sensitive personal information such as credit card information, social security numbers, user names, passwords, etc.
If contacted via email by anyone stating that they are from E-ZPass Maryland and they are seeking personal information, E-ZPass Maryland advises the public not to open or respond to the message. The safest thing to do is delete the email. The public is urged to call the E-ZPass Maryland Customer Service Center at 1-888-321-6824 to report if they have been contacted by someone attempting to obtain personal information, or if they have any questions about their account information.