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Date: Feb 2018

FOR IMMEDIATE RELEASE

Feb. 15, 2018

 

MDTA TO HOLD PUBLIC MEETINGS FOR

I-95 EXPRESS TOLL LANES NORTHBOUND EXTENSION

 

BALTIMORE, MD - The Maryland Transportation Authority (MDTA) is hosting two informational public meetings regarding the I-95 Express Toll Lanes (ETL) Northbound Extension. The meetings will be held:

Monday, Feb. 26, 4 - 7 p.m.

Joppa Magnolia Fire Hall

1403 Old Mountain Road South, Joppa, MD 21085

Tuesday, Feb. 27, 4 - 7 p.m.

American Legion Overlea-Perry Hall Post #130

8666 Silver Lake Drive, Perry Hall, MD 21128

Part of Governor Larry Hogan's Traffic Relief Plan announced in December 2017, the project extends the northbound ETL and provides safety and capacity improvements from MD 43 (Whitemarsh Boulevard) and MD 24 (Vietnam Veterans Memorial Highway). The proposed improvements will increase the quality of life for numerous communities with the addition of four new noise walls and will replace or rehabilitate five bridges that are more than 50 years old. The extension is expected to be open to traffic in December 2022.

At the public meetings, attendees will have the opportunity to:

  • Meet the project team
  • Learn about the proposed safety and capacity improvements, including construction of overpass improvements and associated detours at Bradshaw Road and Old Joppa Road
  • Learn about noise wall locations
  • Share ideas and ask questions

We welcome and encourage your thoughts. You can provide input at mdta.maryland.gov/I95ETLNB/home.html, by email at I95ETLNB@mdta.maryland.gov or by U.S. mail to:

 

Maryland Transportation Authority

Attn: William N. Pines, PE

Director of Project Development

Office of Engineering and Construction

8019 Corporate Drive, Suite F

Nottingham, Maryland 21236

 

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Bay Bridge (US 50/301) Lane Closures and Traffic Patterns
Scheduled for the Week of Feb. 11- 17

 

All work will be performed weather permitting. The MDTA urges motorists to drive with caution and obey all traffic-control devices and lane-control signals. Lane closures are subject to change and closure times are dependent on traffic volumes.

TOLL DOLLARS AT WORK

REMINDER: Headlights are required at all times on the bridge.

The eastbound span may be closed Sunday from 8 p.m. to 5 a.m. the following morning for preservation/maintenance work or routine annual inspections. Two-way traffic will operate on the westbound span during the full eastbound span closure.

The westbound span may be closed Monday through Thursday from 8 p.m. to 5 a.m. the following morning, Friday from 9 p.m. to 8 a.m. the following morning and Saturday from 8 p.m. to 9 a.m. the following morning for preservation/maintenance work or routine annual inspections. Two-way traffic will operate on the eastbound span during the full westbound span closures.

One lane of the westbound span may be closed Monday through Thursday from 9 a.m. to 2:30 p.m. and Friday from 9 a.m. to 12 noon for preservation/maintenance work.

Monday through Friday, one lane will be closed for approximately 15 minutes for contractor pick-up.

FOR 24/7 BAY BRIDGE TRAFFIC INFORMATION
CALL 1-877-BAYSPAN (1-877-229-7726) or visit baybridge.com

Know Before You Go - For real-time updates on major incidents follow us on Twitter at twitter.com/TheMDTA. Sign up for email/text alerts at mdta.maryland.gov. Find us at facebook.com/TheMDTA. Call 511 or visit MD511.org for statewide travel information.

FOR IMMEDIATE RELEASE

Feb. 7, 2018

 

BIG CHANGES COMING TO E-ZPASS MARYLAND CUSTOMER SERVICE

E-ZPass Maryland Launches Mobile Website

Wherever You Go, Accessing Your Account Is Easier Than Ever

BALTIMORE, MD – The Maryland Transportation Authority (MDTA) is making big changes to the E-ZPass Maryland customer service experience.  For starters, the MDTA unveiled its new E-ZPass Maryland mobile website that provides customers with easier and more-convenient access to their accounts via ezpassmd.com.  The new mobile website went live today.

“In support of Governor Hogan’s customer-service initiative, the MDTA is thrilled to provide our E-ZPass customers an easier way to access their account,” said MDTA Executive Director Kevin C. Reigrut.  “In addition to the user-friendly mobile website, we have started selling E-ZPass “On the Go” transponders at Maryland Motor Vehicle Administration eStores and sending email alerts to E-ZPass customers when certain account-based activities occur.”

The mobile website allows customers to quickly and easily:

  • Create a username and password to access account simply and securely
  • Keep an account up-to-date
  • Add new or temporary vehicles
  • Replenish an account or update credit card information
  • Update or add an email address and phone number
  • Pay video tolls.

By bookmarking ezpassmd.com from their mobile devices, customers now have access to their accounts at their fingertips.

During the past year, the MDTA has implemented a number of changes geared towards providing our customers with better service:

  • Increased the amount of time before referring customers to the Maryland Central Collection Unit, allowing customers more time to resolve their cases
  • Empowered Service Providers with the ability to resolve problems and issues for customers
  • Increased outreach to large employers
  • Expanded the number of Weis Markets that sell E-ZPass “On the Go” transponders
  • Redesigned the envelope for the Notice of Toll Due and Citations to make them more attention-grabbing, so that customers open them upon receipt. 

Additionally, the MDTA plans to roll-out the following initiatives to communicate with E-ZPass Maryland customers more effectively:

  • Redesign and simplify the Notice of Toll Due
  • Proactively contact individual customers directly when tolls and penalties exceed a certain threshold
  • Implement a video tolling Customer Service Center helpline
  • Connect video toll transactions and license plate numbers with current E-ZPass accounts using driver’s license numbers, so unpaid tolls do not escalate to citations
  • Conduct periodic research to better understand our customer’s needs
  • Create a Customer Bill of Rights that provides a clear understanding of how they should expect to be treated as a MDTA customer
  • Establish a tiered civil-penalty process that realigns charges to associated costs
  • Implement a video tolling education campaign that includes educational videos, mailing inserts, brochures/flyers, electronic message boards, news releases and road signage.

And there’s never been a better time to be an E-ZPass Maryland customer!

  • NO $1.50 E-ZPass monthly account maintenance fee for customers with Maryland addresses or out-of-state addresses with three or more trips through Maryland toll facilities during the previous statement period
  • E-ZPass Maryland customers save 25 percent or more off the two-axle cash rate at most Maryland toll facilities
  • E-ZPass Maryland customers pay lower tolls than the Video Tolling option on the Intercounty Connector (ICC/MD 200) and I-95 Express Toll Lanes (ETL). Maryland Video Toll Rates are 1.5 times the base toll rates, with a minimum of $1 and a maximum of $15 above base rates
  • Automatic credit card replenishment is available
  • Discount plans are available for commuters (excluding the ICC/MD 200 and I-95 ETLs).

Keep these services at your fingertips by bookmarking ezpassmd.com on your mobile devices.  Stop waiting and start saving with E-ZPass Maryland!

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FOR IMMEDIATE RELEASE
Feb. 1, 2018

MDTA DIRECTOR OF STATUTORY PROGRAMS COMPLIANCE HONORED WITH ROSA PARKS DIVERSITY LEADERSHIP AWARD

BALTIMORE, MD - On Jan. 16, Maryland Transportation Authority (MDTA) Director of Statutory Programs Compliance Meshelle Howard was honored by the Women's Transportation Seminar (WTS) Baltimore Chapter with its 2017 Rosa Parks Diversity Leadership Award. The award is given yearly to women who "exhibit extraordinary efforts or initiatives in facilitating professional opportunities for women and minorities."

"What sets Meshelle apart from other individuals is the investment of her personal time to educate, support and coach businesses that are primarily women- and minority-owned," said MDTA Deputy Executive Director Deb Sharpless. "Meshelle has a passion for educating others, and she receives no greater satisfaction than when her teaching, mentoring or guidance has helped an individual or business succeed."

The MDTA Procurement Review Group, chaired by Ms. Howard, is responsible for reviewing the Minority Business Enterprise (MBE), Small Business Reserve and Veteran Owned Small Business Enterprise goals set for every contract. Meshelle's proactive approach to business development has led the MDTA to achieving a 26.79 percent MBE attainment to date. This makes the MDTA one of the more successful MBE programs in the State.

For nearly 15 years, Meshelle has worked in various capacities in the field of Statutory Programs, and for the past five years, she has served as the MDTA's Statutory Programs Compliance Director. Prior to her State career, Ms. Howard retired from the military at the rank of Staff Sergeant after serving for 21 years. She served in three military campaigns: the Panama Invasion, Desert Shield/Storm and the Somalia Invasion.

Financed solely by toll revenue, the MDTA is the State agency that finances, owns, operates and maintains the State's eight toll facilities. WTS, founded in 1977, is an international organization dedicated to building the future of transportation through the global advancement of women.

 

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FOR IMMEDIATE RELEASE
Feb. 1, 2018

MDTA DIRECTOR OF PROCUREMENT ELECTED PRESIDENT OF MARYLAND PUBLIC PURCHASING ASSOCIATION INC.
 

BALTIMORE, MD – On Jan. 6, Maryland Transportation Authority (MDTA) Director of Procurement Donna DiCerbo CPPO, CPPB, of Pasadena MD, was elected president of the Maryland Public Purchasing Association, Inc. (MPPA) for the 2018 term. Previously, Ms. DiCerbo served as the Association’s vice president (2017), director (2015-2017) and as secretary (2008, 2009, 2017). 

“Donna has been a proven leader in the procurement industry and at the MDTA throughout her career,” said MDTA Deputy Executive Director Deb Sharpless. “At the swearing-in ceremony, Donna’s peers and MPAA representatives repeatedly recognized and complimented her talents during my interactions with them.  It was wonderful to hear so many people commend her for her efforts.”

Ms. DiCerbo has worked for the State of Maryland for the past 37 years and joined the MDTA in 2012 as a procurement administrator. That same year, Ms. DiCerbo was promoted to her current position as director of procurement for the MDTA.

Financed solely by toll revenue, the Maryland Transportation Authority (MDTA) is the State agency that finances, owns, operates and maintains the State's eight toll facilities. The MPPA is a professional organization comprised of over 300 procurement professionals throughout the State.


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