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Stay Informed

Sign up for updates and alerts from the Maryland Transportation Authority

Update to Face Covering Protocols at E-ZPass® Maryland Customer Service Centers and at Maryland I-95 Travel Plazas

Submitted by Tamory Winfield on

In accordance with Governor Larry Hogan’s announcement on Friday, May 14, face coverings are no longer required in E-ZPass Maryland Customer Service Centers or in the Maryland House and Chesapeake House travel plazas on I-95. While face coverings are no longer required within state owned or leased buildings for employees or visitors, they are still recommended for those who are unvaccinated against COVID-19. In addition, all visitors may continue to wear a face covering if they desire.

Customer Service Centers located at MDOT Motor Vehicle Administration (MVA) branches are open by appointment only. All customers must schedule an appointment to visit an E-ZPass Customer Service Center in these MDOT MVA locations by calling 410-537-8400. Representatives are available 8:30 a.m. to 4:30 p.m. Monday through Friday to schedule appointments.

All Customer Service Centers remain open for in-person transactions Monday-Friday from 8:30 a.m. to 4:30 p.m. without needing an appointment. Temporary extended hours are available on Saturdays from 8 a.m. to 12 noon and Thursdays from 8:30 a.m. to 6:30 p.m. Visitors will still be asked health screening questions prior to entering any Customer Service Center.

The #DriveEzMD Customer Service Call Center (1-888-321-6824) is open for customer assistance on Saturdays from 8 a.m. to 2 p.m. The Monday-Friday hours are from 7 a.m. to 8 p.m. In addition, there is also a live chat feature available at www.DriveEzMD.com.

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Public Calendar

Nov 04

Glow Run at Norwood Elementary School

5 PM

Norwood Elementary School
1700 Delvale Ave, Dundalk, MD 21222

DriveEzMD Outreach will be at The Glow Run, a fun-filled, family-friendly event focused on health, fitness, and community! Stop by our booth before or after the 1-mile Glow Run to get information about E-ZPass, ask questions, and learn how we’re helping Marylanders stay on the move.

5:00pm – 7:00pm

Nov 06

Capital Committee Meeting - November 6, 2025

9 AM

Livestream

This public meeting is livestreamed and archived on the Capital Committee Meeting Homepage. The Capital Committee Meeting homepage also provides access to the virtual meeting, schedule, agenda, materials and minutes.

Nov 12

Math and Movement Night at Holabird Middle School

4 PM

1701 Delvale Ave, Dundalk, MD 21222

DriveEzMD Outreach will be at Math and Movement Night at Holabird Middle School! Stop by our booth to learn more about E-ZPass, get your account questions answered, and see how we’re supporting learning and family engagement in the community.

4:30pm – 7:00pm