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E-ZPASS MARYLAND WEBSITE, CALL CENTER AND INTERACTIVE VOICE RESPONSE SYSTEM DOWN

Submitted by Tamory Winfield on

 

FOR IMMEDIATE RELEASE

Oct. 15, 2018

 

 

E-ZPASS MARYLAND WEBSITE, CALL CENTER AND

INTERACTIVE VOICE RESPONSE SYSTEM DOWN

 

 

BALTIMORE, MD – The E-ZPass Maryland website (ezpassmd.com), Call Center and Interactive Voice Response (IVR) phone system (1-888-321-6824) are currently down and not operational. Staff continues to work on resolving the technical issues and apologizes to its customers for the inconvenience.

 

Intermittent issues with the website and IVR began on Friday, Oct. 12.  As such, no civil penalties will be assessed from Friday, Oct. 12, through Wednesday, Oct. 17, to customers attempting to make Notice of Toll Due payments.

 

The E-ZPass Maryland system was not breached, and customer accounts and data have not been compromised.

 

Updates will continue to be provided via the Maryland Transportation Authority’s (MDTA) website mdta.maryland.gov and Twitter at /TheMDTA.

 

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Aug 22

DriveEzMD Team - Nat Bargatze at CFG Arena

6 PM

CFG Bank Arena
201 W Baltimore St.
Baltimore, MD 21201

Our DriveEzMD Team is in your community! Come talk with us about everything tolling – E-ZPass, Pay-By-Plate & Video Tolling. Pick up an E-ZPass On the Go and save up to 77% on your toll trips.

Aug 23

DriveEzMD Team - Orioles VS Houston Astros

7 PM

Camden Yards
333 W Camden St.
Baltimore, MD 21201

Our DriveEzMD Team is in your community! Come talk with us about everything tolling – E-ZPass, Pay-By-Plate & Video Tolling. Pick up an E-ZPass On the Go and save up to 77% on your toll trips.

Aug 24

DriveEzMD Team - Maryland State Fair

9 AM

Maryland State Fairgrounds
2200 York Rd
Lutherville Timonium, MD 21093

The DriveEzMD Outreach team will be on-site at the MD State Fair. Swing by to speak to knowledgeable staff, pickup promotional materials and purchase transponders.  

9:00am – 9:00pm