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** FINAL UPDATE ** E-ZPASS MARYLAND CALL CENTER, WEBSITE AND INTERACTIVE VOICE RESPONSE SYSTEM BACK IN SERVICE

Submitted by Tamory Winfield on

FOR IMMEDIATE RELEASE

Oct. 16, 2018

 

 

** FINAL UPDATE **

 

E-ZPASS MARYLAND CALL CENTER, WEBSITE AND INTERACTIVE VOICE RESPONSE SYSTEM

BACK IN SERVICE

 

 

BALTIMORE, MD – The E-ZPass Maryland Call Center, website and Interactive Voice Response (IVR) system are now operational and back in service.  The Maryland Transportation Authority (MDTA) thanks its customers for their patience during the service disruption.

 

Intermittent issues with the website and IVR began on Friday, Oct. 12.  As such, no civil penalties will be assessed from Friday, Oct. 12, through Wednesday, Oct. 17, to customers attempting to make Notice of Toll Due payments. 

 

The E-ZPass Maryland system was not breached, and customer accounts and data have not been compromised.

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Aug 22

DriveEzMD Team - Nat Bargatze at CFG Arena

6 PM

CFG Bank Arena
201 W Baltimore St.
Baltimore, MD 21201

Our DriveEzMD Team is in your community! Come talk with us about everything tolling – E-ZPass, Pay-By-Plate & Video Tolling. Pick up an E-ZPass On the Go and save up to 77% on your toll trips.

Aug 23

DriveEzMD Team - Orioles VS Houston Astros

7 PM

Camden Yards
333 W Camden St.
Baltimore, MD 21201

Our DriveEzMD Team is in your community! Come talk with us about everything tolling – E-ZPass, Pay-By-Plate & Video Tolling. Pick up an E-ZPass On the Go and save up to 77% on your toll trips.

Aug 24

DriveEzMD Team - Maryland State Fair

9 AM

Maryland State Fairgrounds
2200 York Rd
Lutherville Timonium, MD 21093

The DriveEzMD Outreach team will be on-site at the MD State Fair. Swing by to speak to knowledgeable staff, pickup promotional materials and purchase transponders.  

9:00am – 9:00pm