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E-ZPASS MARYLAND WEBSITE AND INTERACTIVE VOICE RESPONSE SYSTEM DOWN

Submitted by tsheets on

FOR IMMEDIATE RELEASE

June 5, 2019

 

Contact:         Division of Communications

                        410-537-1017

 

E-ZPASS MARYLAND WEBSITE AND

INTERACTIVE VOICE RESPONSE SYSTEM DOWN

 

BALTIMORE, MD – The E-ZPass Maryland website (ezpassmd.com) and Interactive Voice Response (IVR) phone system are currently down and not operational.  The E-ZPass Maryland Customer Service Centers and Call Center (1-888-321-6824) are unable to process payments.  Staff continues to work on resolving the technical issues and apologizes to its customers for the inconvenience.

 

As a result, no civil penalties will be assessed from Tuesday, June 4, through Wednesday, June 5, to customers attempting to make Notice of Toll Due payments.  

 

The E-ZPass Maryland system was not breached, and customer accounts and data have not been compromised.

 

Updates will continue to be provided via the E-ZPass Maryland website ezpassmd.com and Twitter at /TheMDTA.

 

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Public Calendar

Jan 15

Finance and Administration Committee Meeting

9 AM

Livestream

This public meeting is livestreamed and archived on the Finance and Administration Committee Meeting Homepage. The Finance and Administration Committee Meeting homepage also provides access to the virtual meeting, schedule, agenda, materials and minutes.

Jan 16

Monster Jam at CFG Bank Arena

7 PM

CFG Bank Arena
201 W Baltimore St, Baltimore, MD 21201

Stop by and visit the DriveEzMD Outreach Team at Monster Jam at CFG Bank Arena! We’ll be there to help answer your E-ZPass questions, share useful information, and connect with fans before the action kicks off.

Jan 17

Girls Who Walk Baltimore

8 AM

TBD

Come out and say hello to the DriveEzMD Outreach Team at Girls Who Walk Baltimore! We’ll be on-site to answer all your E-ZPass questions, share helpful resources, and connect before or after the walk at this monthly women’s walking event.