Compliments and Complaints

The Maryland Transportation Authority Police appreciate your feedback on both the positive and negative performances of our police officers and civilian employees. The Citizen's Compliment/Complaint Form can be used for both purposes.

Compliments or complaints regarding MDTA Police employees may be made via the link to the Maryland Transportation Authority Police Public Portal form below, by telephone, or in writing to the Commander of the Internal Affairs Unit:

MDTA POLICE ONLINE COMPLIMENTS & COMPLAINTS PUBLIC PORTAL:

Maryland Transportation Authority Police Compliments and Complaints

Complaints Involving MDOT MTA Transit / Commuter Busses / Rail:

Please contact: MDOT MTA (Maryland Transit Administration Police Force - Citizen's Commendation/Complaint Form)

Complaints Involving MDTA EZ Pass:

Please contact: MD EZPass Operations (DriveEzMD Contact/Inquiry/Customer Service page)

ADDITIONAL INFORMATION:

• Citizens may call the Internal Affairs Unit (IAU) or any Detachment to make their initial complaint:

• Citizens may also make their compliments / complaints in writing to the following address:

  • ATTN: Commander of Internal Affairs
    
    MDTA Police Internal Affairs Unit
    
    4330 Broening Hwy
    
    Baltimore, MD 21222

• Pursuant to Maryland Public Safety Article Title 3 Section 3-104, a complaint against a law enforcement officer that alleges brutality in the execution of the law enforcement officer's duties must be signed and sworn to, under penalty of perjury, within 366 days after the alleged brutality.

• False accusations or statements which cause an investigation may lead to civil and criminal actions.

• The investigator to which the case has been assigned will contact the complainant.