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Compliments and Complaints

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The Maryland Transportation Authority Police appreciate your feedback on both the positive and negative performances of our police officers and civilian employees. The Citizen's Compliment/Complaint Form can be used for both purposes.

Compliments or complaints regarding MDTA Police employees may be made via the link to the Maryland Transportation Authority Police Public Portal form below, by telephone, or in writing to the Commander of the Internal Affairs Unit:

MDTA POLICE ONLINE COMPLIMENTS & COMPLAINTS PUBLIC PORTAL:

Maryland Transportation Authority Police Compliments and Complaints

Complaints Involving MDOT MTA Transit / Commuter Busses / Rail:

Please contact: MDOT MTA (Maryland Transit Administration Police Force - Citizen's Commendation/Complaint Form)

Complaints Involving MDTA EZ Pass:

Please contact: MD EZPass Operations (DriveEzMD Contact/Inquiry/Customer Service page)

ADDITIONAL INFORMATION:

  • Citizens may call the Internal Affairs Unit (IAU) or any Detachment to make their initial complaint:
Internal Affairs Unit 410-295-8143 Headquarters 410-537-7777
BWI/TM Airport Detachment 410-859-7041 Intercounty Connector (ICC) Detachment 410-537-6905
Central Command Detachment 410-537-1200 Lane (Bay) Bridge Detachment                               410-295-8146
Commercial Vehicle Safety Unit 410-537-1132 Port of Baltimore Detachment 410-633-1130
Harry W. Nice Bridge Detachment 410-537-6800 Thomas J. Hatem Bridge Detachment 410-537-1147
  • Citizens may also make their compliments / complaints in writing to the following address:
    • ATTN: Commander of Internal Affairs
      MDTA Police Internal Affairs Unit
      4330 Broening Hwy
      Baltimore, MD 21222
  • Pursuant to Maryland Public Safety Article Title 3 Section 3-104, a complaint against a law enforcement officer that alleges brutality in the execution of the law enforcement officer's duties must be signed and sworn to, under penalty of perjury, within 366 days after the alleged brutality.
  • False accusations or statements which cause an investigation may lead to civil and criminal actions.
  • The investigator to which the case has been assigned will contact the complainant.
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Public Calendar

Feb 10

Bay Crossing Study Public Hearing (Anne Arundel County)

5 PM

Broadneck High School
1265 Green Holly Dr.
Annapolis, MD, 21409

Catch the DriveEzMD Outreach Team at the upcoming Bay Crossing Study Tier 2 NEPA Public Hearing in Annapolis! As the community reviews the Draft Environmental Impact Statement and MDTA’s Recommended Preferred Alternative (Alternative C), we’ll be there to share tolling tools, and provide resources to make your travel across Maryland smoother.

5:00pm-8:00pm

Feb 12

Finance and Administration Committee Meeting

9 AM

Livestream

This public meeting is livestreamed and archived on the Finance and Administration Committee Meeting Homepage. The Finance and Administration Committee Meeting homepage also provides access to the virtual meeting, schedule, agenda, materials and minutes.

Feb 12

Bay Crossing Study Public Hearing (Queen Anne’s County)

5 PM

Kent Island High School
900 Love Point Road
Stevensville, MD, 21666

The DriveEzMD Outreach Team will be onsite at the Bay Crossing Study: Tier 2 NEPA Public Hearing in Annapolis. While you're attending the hearing and reviewing the Draft Environmental Impact Statement and MDTA’s Recommended Preferred Alternative (Alternative C), we’ll be available to answer questions and provide helpful information about traveling Maryland roadways.

5:00pm-8:00pm